Contact Us
Hours of Service
Regular business hours are Monday through Friday from 8:30am to 5:00pm. There is a doctor in the office every day, including weekends and holidays, for urgent appointments.
We are available by phone 24 hours a day. If you need to contact us outside regular business hours, call the office at either number listed and you will be connected to our answering service. A provider will return your call as soon as possible. Please visit our appointment page to schedule an appointment.
Email Communication
Many providers at Pediatric Associates of the NW have started corresponding with their patients through secure email. Please note these emails are meant to be used for non urgent questions or issues. They will be checked during business hours Monday-Friday. Please allow 48-72 hours for our providers to respond to your email.
Additional Phone Numbers
Please use these phone numbers for non-urgent matters. They will ring directly to a voicemail that is frequently checked during business hours.
Portland:
- Billing office: 503-419-4923
- Medical records: 503-419-4951
- Prescription line: 503-419-4925
- Cancel/Confirm appointment line: 503-419-4947
- Referral line 503-675-3468
- Immunization records request line: 503-675-3470
Lake Oswego:
- Billing office: 503-419-4923
- Medical Records: 503-419-4951
- Prescription line: 503-675-3466
- Cancel/Confirm Appointment Line: 503-675-3473
- Referral Line: 503-675-3467
- Immunization records request line: 503-675-3470