Pediatric Associates News

Is It Safe to Bring My Child In For An Appointment During COVID-19?

May 15, 2020

Yes! On April 23rd, Governor Brown announced that we may resume providing all care starting May 1st if stringent requirements outlined by the Oregon Health Authority are met. We are proud to share that we have worked hard to implement safety measures that go above and beyond these requirements and we remain vigilant with our infection control procedures.

We are here for your family, now more than ever, and are committed to protecting the health and well-being of our patients, staff, and community. The following is a summary of the steps we have taken to keep you and your child safe while accessing care in our office:

-Designated well care in our Portland office and response care in our Tigard office. Our Tigard providers are working in the Portland office to see their patients for well child appointments. See here for more details.

- All patients who have a well visit appointment scheduled will be thoroughly screened via a phone call the morning of your child’s appointment to answer a few questions that will help us best prepare for the in-office portion of the appointment.

-We ask that only 1 adult (illness free) accompany a child to visits in the office and other family members remain at home. Exception: newborns 1 month and younger may have both parents in attendance.

-To minimize the time spent in the office, any necessary screening/questionnaire forms will be sent to patients electronically ahead of time through our secure patient portal. Forms will be sent within 48 hours of scheduling.

-Our waiting room floors have been marked to help patients physically distance at check-in and our staff will immediately bring patients to their exam room, rather than waiting in the lobby. 

-We ask that everyone wear a mask while in our offices. If patients have masks at home, we encourage them to utilize these, but we will happily provide masks as well.  

-We are checking the temperatures of all patients, their accompanying adult, and our staff at both sites before entering the building.

-We are rigorously and thoroughly disinfecting our equipment and high-touch surfaces.

-Shared toys and books have been removed from lobby and exam rooms.

-We have expanded our offerings for virtual telehealth visits so patients can quickly and easily access a provider for illness, concerns, behavioral health appointments, and nutrition visits.

For information on why it is important to maintain your child's well exams during COVID-19, check out our blog.   

Please call our offices or schedule online today!

Portland Office: (503) 227-0671            

Tigard Office: (503) 968-3480